Tassimo
Reviews and Complaints
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Verified ReviewerWHEN IS A NEW MACHINE £10 VOUCHER WORTHLESS?
You have purchased a nice new pod machine, and you're ready to place an order via TASSIMO, so you put a few packs in your basket.
The BANNER at the top of the page tells you that you'll get 20% off a £35 spend, and FREE DELIVERY, SO you ADD to your basket, and go to check-out, BUT WAIT, you've got a £10 (new machine) voucher, 1 of 2 in fact, so you apply it...it works BUT ONLY REMOVES about £2 from your total, because of the "20% off £35" offer, an offer that is STANDARD, STANDARD TO ALL, so Tassimo are ACTUALLY penalizing us for buying a NEW MACHINE?...SERIOUSLY TASSIMO?
Oh, BTW
I did phone Tassimo CS, TWICE, ACTUALLY.
On hold for almost 30 minutes the 1st time, I was told "sorry, but you can't use 2 vouchers" this by the SAME person, almost 3 hours apart
I only applied 1 voucher, the 1st "discount" (so not a voucher) was applied at check-out, automatically.
So, like I say...
When is a NEW MACHINES £10 voucher WORTHLESS.
- Effective easy to operate machines
- As non-compatible
- Pods are restrictive
Preferred solution: Tassimo should HONOUR the NEW MACHINE £10 VOUCHER over and above AND " deal" it's running.
User's recommendation: THINK... think about the COST and availability of the pods
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Edinburgh, EdinburghMy coffee pod delivered not received
User's recommendation: Take action
Faulty pods
User's recommendation: Non
Troubleshoot non-working coffee maker
User's recommendation: Keurig
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Wilmington, DelawareTroubleshoot non-working coffee maker
User's recommendation: Keurig
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Middlesbrough, EnglandExploding pods
User's recommendation: BEWARE THE EXPLODING PODS!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | London, EnglandMissing parcel
User's recommendation: do not use Evri
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNO CUSTOMER SERVICE
- Great product
- No customer service failier to supply
User's recommendation: Avoid at all costs great product NO CUSTOMER SERVICE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCoffee pod’s
Non delivery of goods
Absolute CrapCompany
- Online shop
- Useless delivery expectations
Preferred solution: Deliver product or service ordered
User's recommendation: Avoid
Still no communication from anyone about missing parcel
Latte macchiato pods the.coffee is awful has the recipe been changed
Preferred solution: Don’t want refund just need to know what has happened to the presentation of the cup of coffee totally unappealing
I am fed up with wasting time on your hopeless website
User's recommendation: Don't bother
I want to
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