Victor H Ysx

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Verified Reviewer
| map-marker London, England

Missing parcel

The parcel says its been delivered but the picture of the porch is not my address. This courier has serious problems and you should change your courier

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User's recommendation: do not use Evri

les c Jxh

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Verified Reviewer

NO CUSTOMER SERVICE

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Pleased an order 2 weeks ago for over £100 of pods can't get a reply from them either via website email or phone!!!

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Loss:
$100
Pros:
  • Great product
Cons:
  • No customer service failier to supply

User's recommendation: Avoid at all costs great product NO CUSTOMER SERVICE

Maggie Y Hio

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Verified Reviewer

Coffee pod’s

Hi I love my tassimo but unfortunately I’m restricted to buying only americano as all other have sweetened milk I don’t do sugar or sweetener as many others don’t either so please stop with the sweetener so we can try more ok you do it without but it’s rare to get and sugar or sweetener can be added not taken away. Thank you

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Anonymous
map-marker Nottingham, Nottingham

Non delivery of goods

Have not still received order. After being notified that order was received at distributor hub 04/12/2022

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Albert L Wnb

Absolute CrapCompany

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Ordered coffee pods on 28/10/2022,Still not arrived 12 days later .Crap company using crap delivery provider EVRI

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Loss:
$109
Pros:
  • Online shop
Cons:
  • Useless delivery expectations

Preferred solution: Deliver product or service ordered

User's recommendation: Avoid

Anonymous
map-marker Falkirk, Falkirk

Still no communication from anyone about missing parcel

My tassimo coffee maker didn't arrive to the right address went to no 16 but not the right address ecru said I was to contact you I was sending the gift for my neice as she's unwell

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Ron B Bfv

Latte macchiato pods the.coffee is awful has the recipe been changed

No matter where I get my pods I no longer get a frothy coffee i bought a new one last week and it is exactly the same not happy at all I believe the pods have been altered at source if this is the case it was a mistake as I will no longer be buying

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Preferred solution: Don’t want refund just need to know what has happened to the presentation of the cup of coffee totally unappealing

Nidhi Sxl
map-marker Kingsbarns, Scotland

I am fed up with wasting time on your hopeless website

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I want to buy some pods for my new maching using the voucher but your website won't allow me to finish the transaction

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User's recommendation: Don't bother

Anonymous
map-marker Stockholm, Stockholm

I want to

I got great customer service to help me solve my problem. He was very helpful and gave me good advice on how to solve the problem. Which was resolved.

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Nidhi Sxl
map-marker Kingsbarns, Scotland

I have had great difficulty using the website to buy some Tassimo pods for my new machine and using the voucher promised.

I want to buy some pods for my new machine using the voucher but your website won't allow me to finish the transaction. I have tried both using my mobile phone and my pc.

When I press the Go to Payment button the button changes from dark green to pale green and won't allow me to continue with the payment. I have wasted most of my evening trying to do this and I am seriously annoyed!

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User's recommendation: Don't bother with this stupid website!

2 comments
Kearra Ttl

I ordered pods at the beginning of February 2024 and still haven't got them. Don't bother with that website.....its crap!

Guest

i was given a number to call when i talked to the guy yesterday we an i tried calling today but the numbers i called are this connected !!!!!!!

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Gloucester, England

Faulty pods

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Tassimo - Faulty pods
Tassimo - Faulty pods - Image 2

Received a 5x16 pods bulk pack, with each pod being faulty! Each explodes at the end of the cycle!

Never happened before!

I think it was a last drop in realisation that its time for change. Get old friend cafetière out and do nice coffee the old way.

Shame to throw away unused pods!

Bad for environment bad for a pocket!

Time for BIG CHANGE -TASSIMO!

Before you go bast!

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User's recommendation: Don’t buy!

Paul H Qjr

Non delivery of goods

Still waiting for our subscription order which was due on the 4th September, we've received a refund but we need our order not a refund! Please advise when delivery can be expected. Paul Hurford, The Chapel, TA10 9DL

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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Clydebank, Scotland

Machine not working

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Arrived, not working, tried to contact Tassimo ... impossible...put machine in bin ...never recommend to anyone.Would not recommend to anyone.

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User's recommendation: Would not recommend to my worst enemy.

Catherine B Ubf

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Verified Reviewer
| map-marker Corner Brook, Newfoundland And Labrador

Bad pod

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Pods not working. Contacted company and going to send coupon.

Happy with the customer service. Thank you

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Loss:
$10

Preferred solution: Full refund

Anonymous
map-marker Clydebank, Scotland

Machine not working

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Bought new machine, was not working,tried to contact customer service but to no avail. Throw it out, will not be recommending anyone to purchase one.dont buy one

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User's recommendation: Don't buy one